Article Details
Summary
The Late Cancellations report lists owners and reservations canceled after the scheduled start date and time. It also shows the average number of minutes after the start time that owners canceled.
What This Does
Reporting and Location Access
Reports in Gingr use location-based reporting. Results are calculated for the locations you select, and each report's location label decides how results are calculated.
Your Allowed Locations limit the locations you can choose. If a location does not appear as an option, check your location access before you run the report.
Report Parameters
| Setting | Description |
| From | Choose a starting date and time to see reservation data from that point. |
| To | Choose an ending date and time to see reservation data up to that point. |
| Export to Excel? | Check this box to export and download the report data to an Excel file. |
Report Output
| Column | Description |
| Owner | The name of the owner who canceled the reservation. |
| # of Canceled Reservations | The number of reservations the owner canceled after the scheduled start time. |
| Average Time | The average number of minutes after the scheduled start time that the owner canceled. |
| Reservations | Select View Reservation Details to see the bookings tied to the report. |
Tips and Tricks
- Select an owner's name to open their owner profile.
- A message under the table shows the Average Time across all canceled reservations.
Export and Print the Report
Select the green Export to PDF button at the top of the report to get a PDF. To get a CSV file, check Export to Excel? in the report parameters.
Where to Find It
Go to Book Icon » Reports » Late Cancellations.
Related Articles
- Cancellations Topic Outline
- Same Day Cancellations Report Reference
- Cancellations by Date Range Report Reference
Comments
0 comments
Article is closed for comments.