Same Day Cancellations Report (Reference)

Article Details

Summary

The Same Day Cancellations report lists reservations canceled on the same date they were scheduled to start. Use it to see last-minute cancellations and no-shows for any date range.

What This Does

Reporting and Location Access

Reports in Gingr use location-based reporting. Results are calculated for the locations you select, and each report's location label decides how results are calculated.

Your Allowed Locations limit the locations you can choose. If a location does not appear as an option, check your location access before you run the report.

Key Features

To sort the report, select any column heading. Select once to sort ascending. Select again to sort descending.

Report Parameters

Setting Description
From Choose a starting date and time to see reservation data from that point.
To Choose an ending date and time to see reservation data up to that point.
Export to Excel? Check this box to export and download the report data to an Excel file.

Report Output

Column Description
Owner The owner name. Select the name to open the owner profile.
# of Same Day Cancellations The number of same-day cancellations for the owner in the date range.
Percentage of Same Day Cancellations The share of the owner's reservations in the date range that were canceled the same day.
Reservations Select View Reservation Details to open a popup. From it you can view the reservation details and open the reservation page.

Table of same day cancellations by owner.

When you select View Reservation Details, a popup shows the details:

Reservation details for ChiChi's grooming.

Export to Excel or PDF

To get a PDF, generate the report and select the green Export to PDF button at the top. To get a CSV file, check Export to Excel? in the parameters, then generate the report.

Report parameters with export options

Where to Find It

Go to Book Icon » Reports » Same Day Cancellations.

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