Same Day Cancellations Report (Reference)

Article Details

Introduction

Use this report to generate data on the number of reservations canceled on the same date as the scheduled start date.

The Same Day Cancellations report is a reporting tool to see any reservation canceled on the same date it was scheduled to start for any given date range. By using the reporting parameters, you can easily tailor the report to give you a breakdown of reservations that were canceled last minute or were no shows!

 

Key Features

In addition to standard reporting features, this report includes:

  • Advanced Organization. The report can be organized by clicking any of the top-level parameters, clicking once will sort by ascending order, clicking once more will sort the report in descending order based upon the column chosen.

 

Getting Started

To access the Same Day Cancellations report, navigate to Book Icon » Reports » Same Day Cancellations. From this page, you can adjust the following reporting parameters to tailor the report to your needs.

 

Report Parameters

Setting Description
To Choose a starting date and time to see reservation data starting at this date and time.
From Choose an ending date and time to see reservation data ending at this date and time.
Export to Excel? Select this option if you want to export and download the report’s data to an excel file.

 

Report Output

Report Output

Column Description
Owner Displays owner name. You can click the owner name to access the owner profile.
# of Same Day Cancellations Displays the total number of same-day cancellations for the owner during the given date range.
Percentage of Same Day Cancellations Displays the percentage of same-day cancellations for the owner during the given date range compared to the overall number of reservations for the owner.
Reservations Clicking the button "View Reservation Details" will open a popup that allows you to do various actions related to that reservation, such as viewing the reservation details and opening the reservation page.

Screen_Shot_2021-01-23_at_9.20.44_PM.png

 

When clicking "View Reservation Details", the following information will be displayed:

Screen_Shot_2021-01-23_at_9.20.51_PM.png

 

Export the Report to Excel and Print PDF

To get a PDF version of this report, first, generate the report, and then click the green "Export to PDF" button at the top of the report. If you'd like to export to a CSV file, check the box "Export to Excel?" in the report parameters at the top of the page, then generate the report.

Screen_Shot_2021-01-23_at_9.17.02_PM.png

 

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