Article Details
Summary
The Rewards report lists owners who earned Loyalty Rewards points in a time period. You can also add, deduct, or redeem their points from the report.
Before You Begin
- Your administrator must set up Loyalty Rewards under Admin > Loyalty Rewards Points for this report to show results.
- Employees need the Can Manage Reward Points permission to edit points. Find it under Reports & More > Group Permissions.
Where to Find It
Go to Reports & More > Reports > Rewards Report.
Report Parameters
| Parameter | Description |
| From and To | The start and end dates to run the report for. Leave both blank to run the report for all time. |
| Export to Excel? | Check this box to export the report to an Excel file after you generate it. |
You can run the report with no parameters. Select Generate. The report lists all owners in the app. Owners with no points show 0 in the Point Balance column.
Report Output
The results show owners who fall in your parameters. Select an owner's name to open their profile. In the actions column, you can manage the owner's reward points and view their points history. You need the right group permission to add, remove, or redeem points.
The Redemption Results tab shows owners who redeemed points for dollar amounts. It only shows results if you set tiers to redeem points under Admin > Loyalty Rewards Points. In this example, Hairy Otter has $10.00 in store credit because they redeemed 10 points for $10.00.
Related Articles
- Rewards Program Topic Outline
- Set Up Loyalty Rewards How-To
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