Summary

Gingr has a built-in Loyalty Rewards program. It rewards customers with account credit based on how much they spend at your business.

What This Does

For each $1 (or one unit of your currency) a customer spends, they earn 1 point on their profile. Gingr adds points automatically, based on the pre-tax subtotal of each completed invoice on the owner's account. Customers can redeem points for store credit once they reach the reward tiers you set. You can set up tiers to fit your business.

For example, you could set up these tiers:

• $100 spent (100 points) = $10 in store credit, the value of a free nail trim.
• $200 spent (200 points) = $25 in store credit, the value of a free day of daycare.
• $500 spent (500 points) = $50 in store credit, the value of a free night of boarding.

When a customer reaches a tier, staff can redeem their points for account credit. Staff then apply that credit in the cart at checkout. Customers can see their point balances and history in the Customer Portal, but they cannot redeem points themselves. Staff users with the right permissions can also add or deduct points by hand.

Helpful Hints

• This feature is off at first. No customers earn points until you set up tiers.
• The Loyalty Rewards program is system-wide. All locations that share an app URL must use the same tier system.
• An owner does not earn points until the invoice is fully paid.

Topics

• Set Up Loyalty Rewards How-To
• Earn Rewards Points How-To
• View Point Balances & History How-To
• Redeem Points How-To
• Manually Add or Deduct Points How-To