Summary

When a customer earns enough points to reach a tier, you can redeem those points for the matching store credit.

Steps

1. Use the Search tool on the Top Navigation bar to find the owner's name.

   

2. Select the owner's name to open their Owner Details page.
3. Find the Reward Points section.
4. Select Redeem Points for the tier the owner reached.

   

In this example, the owner has 300 points, so they reach the 300-point tier. After you redeem, the owner's point balance drops by the points redeemed. Gingr adds the matching store credit to their account. Here, 150 of 300 points were redeemed, so 150 points remain. In this tier system, 150 points gives $15 in store credit. The credit shows in the customer's transaction history and account balance.

Related Articles

• Rewards Program Topic Outline
• Set Up Loyalty Rewards How-To
• How to View Point Balances and History How-To