Redeem Points (How-To)

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Redeem Points

Once a customer has earned enough points to reach a tier, those points can be redeemed for the associated store credit.

  1. To redeem points from the owner's profile, use the Search tool on the Top Navigation bar to find their name:



  2. Then, click on the Owners name to be directed to their Owner Details page. Here, visit the Reward Points section, and click the Redeem Points button to redeem their points for the tier they have reached.

In this case, we can see that this owner has 300 points on their profile, so we have enough points to reach the 300-point tier.

Once redeemed, the owners point balance will reflect the points that were redeemed, and their account will have had the appropriate amount for Store Credit placed on their account. In this case, we redeemed 150 of our 300 points, so our balance rests at 150 points. In our tier system, 150 points gives the owner a Store Credit of $15, which we can see in the customers' transaction history and reflected in their account balance.

 

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