Checkout Survey Notifications

Depending on your settings, you and other users may receive in-app notifications when you receive feedback that falls below a certain threshold. For example, you could set the threshold at 6 and, if a customer gives a rating at or below 6, you will be notified. (These notifications will appear along with your other in-app notifications. They will also be pushed to your mobile device if you use our mobile notifications app.)

When you click the notification, you will be directed to the Surveys Report for that date. Any ratings that fall below the threshold are displayed in red.

Related Resources

• Checkout Surveys Topic Outline
• Surveys Report Reference