Checkout Survey Results

Depending on your settings, your customers will receive emails after their pets are checked out. The email contains a link to the survey form.

When the customer clicks the link, they are directed to the survey form, where they will use the sliders to provide ratings, along with any other fields you include.

So long as the customer does not leave any ratings that fall below your threshold, your Survey Custom Text will appear once they submit the form.

If a customer leaves a rating that falls below your chosen threshold for negative feedback, they will simply receive a 'success' message, thanking them for the feedback.

Related Resources

• Checkout Surveys Topic Outline
• Checkout Surveys Notifications Reference