Summary

This article shows how to send a survey email yourself for a completed reservation, no matter the interval settings. Use it when a customer had a great experience and you want their feedback.

Before You Begin

You'll need:

• The Reservation Survey email template enabled for the reservation type.

• A completed reservation of that type.

Steps

1. Open the details page for the completed reservation. Most often, you find it from Owner or Animal's Profile Pages » Reservations Tab » Choose View Reservation Details in the action menu.

2. Select the Mail Icon in the upper right.

3. Choose Send Survey Email.

   

Related Articles

• Checkout Surveys
• Set Up Checkout Surveys