Apply Package Credit to an Additional Service or Service Option (How-To)

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Summary

With the right setup, you can apply package credits to additional services in the cart. To set up a Service Package, see Create a New Package. To set up a Variable Rate Service Package, see Set Up Packages for Additional Services.

Before You Begin

  • You can only use Quick Checkout with packages if the reservation type of the package matches what the pet is checked in for. Quick Checkout does not work for additional services, so you must always apply these credits in the cart.
  • Only users with the can assign package credits and can deduct/refund package credits permissions can add or deduct package credits on an owner's account.
  • Some packages include more than one part, such as reservation credits, service credits, or add-ons. When you add a package to your cart, Gingr adds all parts together as one bundle. You cannot remove parts one at a time. If you remove the package from your cart, Gingr removes the whole bundle at once.

Steps

  1. Add the pet to the cart.
  2. In the cart, select the ticket icon on the Service to view package options.

    Shopping cart with training and reservation items.

  3. Select the Package Credits drop-down to see all available package options.
  4. Select the package you want to use.

    Shopping cart with training package options.

    The package applies its set value to cover the cost of the service. In this example, it covers $40.00 and the balance owed is $0.

    Shopping cart with training services listed.

  5. Go to checkout and finish the transaction.

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