Apply Package Credit to an Additional Service or Service Option (How-To)

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Package credits can be applied to additional services in the cart with the proper set up. For information on how to set up a Service Package, please see: Create A New Package (How-To). For Variable Rate Service Package setup, please see Set Up 'System-Modified' Variable Rate Service Packages (How-To).  

Before You Begin

  • You can only use the Quick Checkout Feature with packages if the reservation type of the package matches what the pet is checked in for. Quick Checkout will not work for additional services, so these credits must always be applied in the cart.
  • Only users with the can assign package credits and can deduct/refund package credits user permissions enabled can add or deduct package credits from an owner's account.
  • Some packages include multiple components such as reservation credits, service credits, or add-ons. When you add a package to your cart, all included components are added together as a single bundle. Individual components cannot be removed from the cart. If you remove the package from your cart, the entire bundle and all of its components will be removed at once.

Apply Package Credit to an Additional Service

  1. Add pet to the cart.
     
  2. Once in the cart, select the ticket icon on the Service to view package options.
    Shopping cart with training and reservation items.
     
  3. Select the "Package Credits" drop down to view all available package options. Select the applicable package:
    Shopping cart with training package options.

    The package will apply the value assigned to cover the cost of the service, in this case $40.00, making the balance owed $0:
    Shopping cart with training services listed.
     
  4. You can now proceed to checkout and complete the transaction.

 

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