Introduction

If a customer is at your facility, you can have them sign a required agreement on your tablet. If their pet has a reservation for the current day, you can push the required agreement/s to the tablet from the Expected Today section of your dashboard. You can push an agreement to your tablet at any time from the customer's Owner page.

Pushing agreements to your tablet requires that the user has the can upload/delete agreements user permission enabled.

First, log into Gingr on your tablet and navigate to Left Navigation: Point of Sale Icon » E-signature to open the E-signature page. Give your device a name on the screen to establish the connection.

From "Expected Today"

1. Click the Actions button for the pet's reservation and select Push Agreements to Device.
   
   
   
   An Awaiting Signature Capture panel will appear, and this will display the tablet you are currently connected to. If you have more than one tablet available, you can select a different tablet to push the agreement to.
   
   
   
   
2. On the tablet, all agreements that the customer has not signed and which are required for this reservation type will appear, along with a signature panel. The customer will read, sign, and submit their signature:
   
   

From the Owner Profile

1. Click the Agreements tab.
   
   
2. Click the Actions button and select Push to Device.
   
   
   
   An Awaiting Signature Capture panel will appear and this will display the tablet you are currently connected to. If you have more than one tablet available, you can select a different tablet to push the agreement to.
   
   
   
   
3. On the tablet, the individual agreement will appear, along with a signature panel. The customer will read, sign, and submit their signature:
   
   

To re-name your E-signature tablet, please clear the browser cache for all time on the device in question. Once the browser cache is fully cleared, navigate back to the E-signature page and it will allow the user to re-name the tablet as a new device.

Reference:  While any tablet that can access a mobile browser should work, we do not recommend Amazon's Fire Tablet as they only support Amazon's web browser (Silk). Chrome is the recommended browser to access Gingr on any device.

Related Resources

• Collect Signatures Topic Outline
• Collect Signature via SMS How-To
• Upload Scans of Paper Agreements How-To
• Unsigned Agreements How-To