Set Up a Group Class (Process)

Article Details

 

A Group Class is a series of training classes with pre-set dates. When you enroll a customer, they can optionally pay for the entire series of classes upfront using a package.

Group classes in Gingr are designed to create a reservation per class. Pets should be checked in and out of each group class completed. 

To track class usage and class payment we will utilize the package feature in Gingr. Customers can purchase the package through the customer portal at the time of enrollment to pay for the program. 
 

Before You Begin

  • All admin users have access to the admin page controlling these settings. Additionally, admin users are able to delegate this particular admin page to other user groups. Non-admin users with access to this page will be able to make edits that affect all locations in the app. For more information see our article on User Groups and Permissions.

  • For customers to enroll in group classes from the customer portal, you will need to ensure the booking category is added to the portal. Navigate to Admin » Portal Customization and under "Request Links" at the bottom of the page, add a new request link with the button URL being /front_end/group_class_register if it is not there already.

  • To allow a customer to enroll in a Group Class from the Customer Portal, you must have the Show on Customer Side setting turned on.

    Important:  When creating a package for an open enrollment group class, only assign a quantity of 1 credit. Customers will be prompted to purchase a package for each group class date they are enrolled in.

Set Up a Group Class

Warning:  These steps must be completed in the order outlined to successfully set up group classes.

  1. Create a Group Class Reservation Type How-To
  2. Set Rates for Group Classes How-To
  3. Create a Package for Group Classes How-To 
  4. Create a Group Class How-To
  5. Create a Group Class Schedule How-To

 

Related Resources

 

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.