Summary

You can check in a pet that has no reservation by creating one first. Then you correct the start date and time after check-in.

Steps

1. Go to Left-hand Navigation: Reservations » New Reservation.
2. Create a new reservation for the pet.
3. Set today as the start date. Set the date they go home as the end date.

   Tip: The Start Time must be after the current time.

4. Check the Confirm for Customer? box. The reservation then shows in the Expected section on your dashboard today.

   

5. Find the reservation in the Expected section on your dashboard.
6. Select the checkmark to check in the pet.

   

7. Find the pet in the Checked In section on your dashboard.
8. Select the actions menu next to their name.
9. Select Edit Reservation. The Edit Reservation panel opens.

   

10. Change the start date and time to when the pet actually arrived. If the reservation needs lodging, Gingr asks you to choose lodging for the new days.

    

11. Select Save and Close.

The reservation now has the right start date and time.

Related Articles

• Check-In Topic Outline
• Quick Check-In a Reservation How-To
• Edit a Check-In Date or Time How-To