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Enable Check-In Questions (How-To)

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For each reservation type, you may optionally set up three questions that are asked upon checking a pet in.  If you turn these on, when checking pets in from the Expected section of the dashboard, you will also be presented with a panel where you can confirm and modify the details of the reservation.

Notice:  If using Gingr PreCheck, this will take the place of the Check-In Questions

Enable Check-In Questions

  1. Navigate to Left-hand Navigation: Admin » Reservation Types & Services Configuration.

  2. Edit the settings for the reservation type in question.

  3. Under the Check-In Options section, turn on the Show check in form? toggle. 

  4. Enter up to three Check In Questions.

  5. Click the Save button at the bottom of the side window to save your changes.

    Screen_Shot_2022-09-08_at_2.56.40_PM.png

Thereafter when you click to check a pet in for that reservation type you will be presented with a popup to answer these questions as well as update departure date/time, lodging, services, feeding and medication instructions, belongings, and deposit requirements. 
check_in_questions.gif

 

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