Enable Check-In Questions (How-To)

Article Details

Summary

For each reservation type, you can set up three questions to ask when you check a pet in. When you turn these on and check pets in from the Expected section of the Dashboard, a panel opens. You can confirm and change the reservation details there.

Notice: If you use Gingr PreCheck, it takes the place of the Check-In Questions.

Steps

  1. Go to Left-hand Navigation: Admin » Reservation Types & Services Configuration.
  2. Edit the settings for the reservation type.
  3. In the Check-In Options section, turn on the Show check in form? toggle.
  4. Enter up to three Check In Questions.
  5. Select Save at the bottom of the side window.

    Pet check-in form with three questions.

When you check in a pet for that reservation type, a pop-up asks these questions. You can also update the departure date and time, lodging, services, feeding and medication instructions, belongings, and deposit requirements.

Check In Details

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