Summary

This article shows you how to give a customer a special rate, or remove it. For example, the regular boarding rate is $55 a night, but a specific customer's animals board for $45.

Steps

Add a Custom Rate

1. Open the Owner Profile.
2. Under Rates, select Manage Rates.

   

3. Select the Location.
4. Select the Reservation Type.
5. Enter the new rate, then scroll down.

   Reference: For the For Reservations options (starting on or after, ending on or after, and created on or after), see Update Reservation Types & Services Rates.

   

6. Select Save Rates.

   

Reset Custom Rates

To stop giving a customer the custom rates, reset them.

1. On the Owner Profile, select Manage Rates.

   

2. Select Reset Rates. The custom rates are removed.

   

Related Articles

• Location Default Rates Topic Outline
• Update Reservation Types & Services Rates How-To
• Update Package Rates How-To