Late Check-Ins Report (Reference)

Article Details

Summary

The Late Check-Ins Report lists owners and their reservations that were canceled after the scheduled start date and time.

Reporting and Location Access

Reports in Gingr use location-based reporting. Gingr calculates results from the locations you select. Each report's location label decides how results are calculated.

Available locations are limited to the user's Allowed Locations. If a location does not show as an option, check the user's location access before you run the report.

Where to Find It

  1. Select the starting date. It can be as far back as you like.
  2. Select the end date. A future date does not change the results.
  3. Select the blue Generate Report! button.

    Report parameters form with date fields.

Report Output

Reservation summary table with late times.

Column Description
Owner The name of the owner who checked in late.
Animal(s) The animals on the reservation.
# of Reservations The number of reservations where the owner checked their pets in late.
Average Time Late The average number of minutes the owner checked in after the scheduled start time.
Reservations Select View Reservation Details to see the bookings for this report.

Tips

  • Select the owner name to open their Owner Profile.
  • Select the pet name to open their Pet Profile.
  • A message under the table shows the Average Late Time across all late reservations.

Export and Print the Report

To get a PDF, select the green Export to PDF button at the top of the report. To export a CSV file, check Export to Excel? in the report parameters.

Report parameters with date fields and buttons.

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