Summary

Gingr sends a survey email to customers after checkout. A template controls what the email says. This article shows you how to edit the template and turn on the survey email.

Before You Begin

Finish the other steps in Set Up Checkout Surveys first.

Steps

1. Go to Left-hand Navigation: Admin » System Email.
2. Open the survey email template. The default subject line is "How would you rate your {reservation_type} reservation for {animal_name}?"
3. Edit the template. For more about email templates, see System Email.
4. Check that every Reservation Type that should send the survey is on the list and that its Status toggle is green.

   

5. Select Save at the bottom of the page.

Related Articles

• Set Up Checkout Surveys Process
• Checkout Surveys Topic Outline
• System Email Topic Outline