Edit the Survey Email Template

There is a template for the survey email that is sent to customers after checkout. You can edit this template by navigating to Left-hand Navigation: Admin » System Email. The default subject line for the template says: "How would you rate your {reservation_type} reservation for {animal_name}?"

Having completed Steps 1-6, you should be ready to turn on your survey email!

Make sure all Reservation Types that should have the survey sent out are listed here and that Status toggle is green.

For more information on editing email templates, please see our article System Email.

Be sure to save your changes by clicking the "Save" button at the bottom of the page.

Related Resources

• Set Up Checkout Surveys Process
• Checkout Surveys Topic Outline
• System Email Topic Outline