Set Up Check Out Post-Survey Text

After submitting your survey form, so long as the customer has not entered any values below your Survey Trigger Alert Threshold (from Step 3: Set the Survey Trigger Alert Threshold), a panel will appear with text. This is a good place to put links to review sites. For example:

If you have multiple locations, you can set up custom text per location. To write this text, please navigate to Left-hand Navigation: Admin » Checkout Survey. To create links within that text, simply highlight the text that should be linked, then click the "link" button. Enter the URL the text should link to and optionally indicate whether the link should open another window/tab.

Next Steps

Please proceed to Step 5: Designate Users Who Receive Negative Feedback Notifications.

Related Resources

• Set Up Checkout Surveys Process