Summary

This article shows pet parents how to enroll in a package subscription in the Customer Portal.

Before You Begin

You need a card on file to start a subscription. If you do not have one, Gingr takes you to a page to add one.

Steps

1. Go to Shop » Shop Subscriptions.

   

2. Select Shop Subscriptions to see the available subscriptions.
3. Select a package subscription to see more information.

   

4. Select Subscribe to add the subscription length and active dates.
5. Select Continue to go to payment. The page shows your order details. You can keep shopping or check out now.

   

   

6. If you have a card on file, select the card to start your subscription and subscription charges. If you do not, add one on the Payment page, then charge the new card.

   

If the business uses Gingr Payments, customers can add more than one card on file.

Related Articles

• Packages in Customer Portal 2.0 Feature Overview
• Purchase Packages How-To
• View Remaining Package Credits How-To