Packages in the Customer Portal (Topic Outline)

Article Details

Packages are pre-paid punch cards that allow a customer to pay for a certain amount of reservations ahead of time. To access the customer portal, the customer will navigate to: http://[companyname].portal.gingrapp.com and sign-in. If a facility's configuration settings allow, packages may be purchased on the customer portal. Existing and previous packages can always be viewed from their account on the portal. 

Helpful Hints

  • Selling packages and subscriptions on the Customer Portal requires that you have integrated Credit Card Processing through CardConnect or Gingr Payments. Please see our article Configure Payment Processing for more information.

  • You might consider including information about expiration timelines and policies in the Description section of the Package or Subscription settings from Left-hand Navigation > Admin > Packages & Subscriptions.

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