Summary

Packages are pre-paid bundles. Pet parents use them to buy credits for reservations, services, and add-ons ahead of time. A package can include one or more components, with a clear list of what is included and how credits work.

What This Does

In the Customer Portal, pet parents can buy available packages, view current and past packages, and check remaining credits. If your pet care provider offers online purchasing, packages can go in the shopping cart and be bought in the portal.

To open the Customer Portal and sign in, go to http://[companyname].portal.gingrapp.com.

Helpful Hints

• To sell packages and subscriptions in the Customer Portal, you need integrated credit card processing through CardConnect or Gingr Payments. See Configure Payment Processing.
• Consider adding expiration timelines and policies in the Description of the Package or Subscription settings at Left-hand Navigation » Admin » Packages & Subscriptions.
• Package listings show each component in the bundle with its credit type and quantity.
• Pet parents can always see current and past packages in the packages section of their profile.

Topics

• Purchase Packages How-To
• Purchase Package Subscriptions How-To
• View Remaining Package Credits How-To