Differences Between Global and Local Notification Settings (Reference)

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Introduction

Each notification can be toggled to be either local to the single location where the action took place or global, which means the notification will display at all locations. Simply click the "Is Global" toggle to change the setting for each notification type.

 

Local vs. Global

Location_Specific_Notifications_Flowchart_-_Global_Setting_First.jpg

 

If local (toggle is off): the notification will only show at the location where the action took place. For example, if Notification: New Incident Report is set to local only the location where the incident was reported will get the notification. If Notification: Customer Updated Record is local only, then only the location where the owner has their home location set will get the notification. 

If global (toggle is on): the notification will show at all locations in the app, regardless of where the action was taken place. For example, if Notification: Opening For Wait List is set to global then all locations will be alerted of an opening on the wait list at any given facility. If Notification: New Owner Uploaded File is global then all locations will get a notification when any owner submits a file, regardless of the owner's home location.

 

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