Mark Notifications as Read (How-To)

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Important: Marking a notification as read will mark it as read for every user that received this notification. All users will still be able to see the notification in their Read Notifications lists if needed.

Before You Begin

Important: Notifications and associated comments will be retained in your app for a limited duration of 14 days. After this period, you can conveniently access and track changes by utilizing the History Page, located in Left-hand Navigation: Reports and More ยป History, or by referring to any relevant reports.

  • What notifications a user receives depends on their group and the permissions that group is configured to have. You can change these notification permissions at any time. You can also create more groups to fine-tune exactly what each user should get. For more information see our article on User Groups.

  • Notifications can be local to only the relevant location where the notification was triggered or can be global, meaning the notification will display at all locations regardless of where it is relevant. For more information see the section below on Differences Between Global and Local Notification Settings.

 

Mark as Read

There are two ways to mark a notification as read.

  1. To mark a Notification as read, select the Check-Mark Icon on the upper right side of the notification's details view.

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  2. Additionally, selecting the Quick Action for a notification will mark the notification as read for all users that received that notification.

    Screenshot 2024-06-20 at 12.29.45.png

 

Both of these actions will leave a Comment on the notification to let other users know who has marked the notification as read.

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