View and Comment on Notifications (How-To)

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The Notifications Center is your hub for all notifications—here, you'll have an action on each notification to handle the information the notification presents, as well as the ability to communicate with other staff users that received that notification.

 

Before You Begin

Important: Notifications and associated comments will be retained in your app for a limited duration of 14 days. After this period, you can conveniently access and track changes by utilizing the History Page, located in Left-hand Navigation: Reports and More » History, or by referring to any relevant reports.

  • What notifications a user receives depends on their group and the permissions that group is configured to have. You can change these notification permissions at any time. You can also create more groups to fine-tune exactly what each user should get. For more information see our article on User Groups.

  • Marking a notification as read will mark it as read for every user that received this notification. All users will still be able to see the notification in their Read Notifications lists if needed.

  • Notifications can be local to only the relevant location where the notification was triggered or can be global, meaning the notification will display at all locations regardless of where it is relevant. For more information see the section below on Differences Between Global and Local Notification Settings.

 

View Notifications

  1. Select the Bell Icon to display your Notifications Center. You can access the Notifications Center from any page of the application. This icon will highlight to indicate that there are unread notifications.

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  2. After clicking on the Bell Icon to pull open the Notifications Center, you'll be presented with your notifications.

    • The left-hand side of this page will organize notifications by their type, separating read notifications from those that are unread.

    • Read notifications will be hidden by default, but can be viewed by clicking Show Read Notifications.

  3. Select a notification to display more details.

  4. Here, you'll be given the opportunity to act on the notification—the Quick Action will be different for each notification type. For example, the Notification for a New Reservation Request will allow you to view the reservation in the Requested section on the Dashboard.

    Screenshot 2024-06-20 at 12.33.50.png

Comment on Notifications

On each notification, you will also have the opportunity to collaborate with other staff users by leaving a Comment on the notification. Notification comments can be viewed by all users that received the notification and is a great way to provide further detail about an action.

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