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All users will receive notifications via the in-app Notifications Center, regardless of these preferences. Notifications can also be received by users in three additional ways— via email, SMS, or push notifications on a mobile device through the Gingr Notifications App. These preferences can be managed per user group.
Before You Begin
Important: Notifications and associated comments will be retained in your app for a limited duration of 14 days. After this period, you can conveniently access and track changes by utilizing the History Page, located in Left-hand Navigation: Reports and More » History, or by referring to any relevant reports.
- What notifications a user receives depends on their group and the permissions that group is configured to have. You can change these notification permissions at any time. You can also create more groups to fine-tune exactly what each user should get. For more information see our article on User Groups.
- Marking a notification as read will mark it as read for every user that received this notification. All users will still be able to see the notification in their Read Notifications lists if needed.
- Notifications can be local to only the relevant location where the notification was triggered or can be global, meaning the notification will display at all locations regardless of where it is relevant. For more information see the section below on Differences Between Global and Local Notification Settings.
Manage How Users Receive Notifications
- Navigate to Left-hand Navigation: Reports and More » Groups.
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Select the Notifications tab. The first section of this tab, Notification Preferences, determines how users of that group receive their notifications
- Check the box relating to the permissions for each user group to indicate who should get what type of notifications. This page auto-saves your input.
Field Guide
| Permission | Description | Helpful Hint |
|
Notification Preferences |
||
| Receive Email Notifications | Enabling this setting will email users of this group when they have unread notifications in Gingr. | This email will send every ~30 minutes including all notifications that have not been read. This email will go to the address on the users' account in Gingr. |
| Receive SMS Notifications | Enabling this setting will text users of this group when they have unread notifications in Gingr. | An SMS will be sent for each notification the user receives in Gingr and will be sent to the users' phone number in Gingr. |
| Receive Push Notifications | Enabling this setting will allow the user to receive Push Notifications using the Gingr Notifications application on their mobile phone. |
This setting requires that the user download and log into the Gingr Notifications app on their device. More information on this can be found here. |
Related Resources
- Notifications Center Topic Outline
- Enable Push Notifications on a Mobile Device How-To
- View & Comment on Notifications How-To
- Mark Notifications as Read How-To
- Manage Which Notifications Users Receive How-To
- Differences Between Global and Local Notification Settings Reference
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