Article Details
Summary
This article shows you how to schedule and send an SMS marketing campaign.
Before You Begin
Create the campaign and make sure it is ready to send. See Create SMS Campaigns.
Steps
- Go to Left-hand Navigation: Owners & Pets » Marketing.
- Select the arrow-icon dropdown menu next to the campaign.
- Optional: Select Send a Test and enter a phone number. Test messages show dummy data such as "TEST First Name" and "TEST Animal Name." Variables like {first_name} and {animal_name} fill in with real data when you send the campaign.
- Select SMS (Schedule & Send).
- Enter the date and time you want the campaign to send. Schedule at least 15 minutes in the future to avoid sending errors. A summary of the campaign and its approximate cost shows. If your message is over 160 characters, Gingr tells you about the added cost.
- Select Schedule & Send. The campaign shows as queued until it sends.
When the campaign sends, the status changes to Sent.
If Something Goes Wrong
Campaigns with many recipients can take a while to send because Gingr sends them in batches. If the campaign has not sent after 30 minutes or more, select the x to cancel it and try again.
Related Articles
- SMS Marketing Campaigns Feature Overview
- Create SMS Campaigns How-To
- SMS Marketing Campaign Settings Reference
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