SMS Marketing Campaign Settings (Reference)

Article Details

Summary

This guide explains the fields on the SMS marketing campaign edit page.

Field Name	Description	Helpful Hint
Choose Groups	Groups decide which customers receive the campaign. If you select multiple groups and an owner is in more than one, they receive the campaign only once.	See Marketing Campaign Groups for all available groups. See Custom Campaign Groups to build a custom group.
Choose Reservations	Optional. Select a reservation type to target.	For example, select the group Reservations in the Last 15 Days and the Daycare reservation type. Gingr contacts owners who had daycare reservations in the last 15 days.
Choose Locations	Select a location to target.	This uses the home location on the owner's profile.
Campaign Name	The name of the campaign in Gingr. Customers do not see it.
Message	The message customers receive. You can add variables that fill in automatically. The top of the campaign edit page lists the available variables. Campaigns are limited to 320 characters after variables fill in. If the filled-in message is longer than 320 characters, you get an error when you schedule the send. Shorten your message to make room for the variables.	Gingr SMS Marketing does not support emojis. If you use the {animal_name} variable and an owner has more than one pet, the names are separated by commas.
Upload Files	You see this section only if you subscribe to the All-in-One Multimedia MMS add-on. Select it to upload a file, or drag and drop files.	Check the supported file types before you upload.