Summary

This article shows you how to create a new SMS marketing campaign.

Before You Begin

Important: Twilio, our messaging provider, has strict rules for SMS content. It does not allow messages about illegal substances, including terms like CBD, Cannabis, or Kratom. It replaces prohibited words with asterisks (*) in your app and for the recipient. Breaking these rules can lead to Twilio blocking all messages from your SMS number. See Twilio's Acceptable Use Policy and Forbidden Message Categories.

Important: Use only branded shortlinks in marketing SMS. The SMS provider blocks shortlink generators such as bit.ly and tinyurl.

Steps

1. Go to Left-hand Navigation: Owners & Pets » Marketing.
2. Select Create a New SMS Campaign.

   

3. Fill out the fields on the campaign edit page. See SMS Marketing Campaign Settings.

   

Related Articles

• SMS Marketing Campaigns Feature Overview
• Send an SMS Marketing Campaign How-To
• SMS Marketing Campaign Settings Reference