Summary

SMS Marketing Campaigns is a Gingr subscription add-on. It lets you text many customers at once with facility alerts, updates, and special offers. Use it when you need to text more than a few customers or target a group.

What This Does

Important: Under Gingr's retention policy, Gingr removes all SMS communications older than 60 days from the app.

Important: Multimedia is not included unless the All-in-One Messaging Bundle is on. With only the SMS Marketing Campaigns add-on, you cannot send multimedia.

Important: This feature is available only in the US and Canada.

Important: Twilio, our messaging provider, has strict rules for SMS content. Twilio does not allow messages about illegal substances, including terms like CBD, Cannabis, or Kratom. It replaces prohibited words with asterisks (*) in your app and for the recipient. Breaking these rules can lead to Twilio blocking all messages from your SMS number. See Twilio's Acceptable Use Policy and Forbidden Message Categories.

Warning: Twilio advises against public link shorteners like TinyURL in SMS messages because of carrier filters. Twilio may flag a campaign that has a TinyURL link.

For more tips, see SMS Marketing Campaigns (FAQ).

Topics

• Create SMS Campaigns How-To
• Send an SMS Marketing Campaign How-To
• Duplicate an SMS Campaign How-To
• SMS Marketing Campaign Settings Reference
• All-in-One Multimedia Messaging Bundle Topic Outline