Set Up Reminder SMS (How-To)

Article Details

Introduction

Reminder SMS allows you to remind your customers about an upcoming booking automatically by triggering an SMS message about the booking a certain number of minutes before their reservation is expected to start.

Once you have you Reminder SMS template set up and enabled, you will want to update the settings under the Reservation Types that you would like Gingr to send this for and tell Gingr when you want these messages to send.

Tip:  You can enable both a Reminder SMS and a Reminder Email for each reservation type if you wish. This allows you to send reminders with two different delivery methods, and at two different times if you would like.

 

Set Up Reminder SMS

  1. Navigate to Left-hand Navigation: Admin ยป Reservation Types and Services Configuration.

  2. Select the applicable Booking Category.

  3. Select the Reservation Type that you would like to enable Reminder SMS for.

  4. Click Edit Settings.

  5. Select the Communication Options settings.

  6. Enter a number in minutes (greater than 120) prior to the start of the booking where the pet parent should receive an SMS reminder in the SMS Reminder Minutes Before Start field.

  7. Click Save at the bottom of the side window.

 

Related Resources

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.