Customize SMS Template Types

System SMS templates can be managed by Admin users to customize the verbiage to your facilities needs. To edit a System SMS template, follow these steps:

1. Navigate to Left-hand Navigation: Admin » System SMS.
   
   
2. Click the Edit icon to edit the template.
   
   
   
   
3. Customize the template:
   
   
   • Status: This setting determines if the automated SMS will send automatically.
     
     
   • Body: Enter up to 145 characters of text, optionally including placeholder variables that will substitute animal, owner, or reservation-specific information. See the section below for more information about variables.
     
     
     
     
4. Save your changes.

Related Resources

• System SMS Topic Outline
• SMS Template Types Reference
• Configure System-Wide SMS Settings How-To
• System-Wide SMS Settings Reference
• SMS Variables Reference
• Set Up Reminder SMS How-To
• Configure International SMS Options How-To