Customize SMS Template Types (How-To)

Article Details

Summary

Admin users can change the wording of System SMS templates to fit your facility. This article shows you how.

Steps

  1. Go to Left-hand Navigation: Admin » System SMS.
  2. Select the Edit icon next to the template.

    SMS templates settings interface

  3. Set the Status. This decides whether the automated SMS sends on its own.
  4. Enter the Body. You can enter up to 145 characters. You can use placeholder variables that fill in animal, owner, or reservation details. See SMS Variables.

    New Appointment SMS template settings

  5. Select Save.

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