Once access is granted, the new owner should promptly update the card that we have on file for the Gingr subscription.

Important:  Your card will continue to be charged, until the new owner updates this information. If this happens, you will need coordinate with the new owner for reimbursement.

Before You Begin

• We will not give access to anyone without your written notice.
  
  
• We recommend that you contact us at least 2 weeks before the effective date so that no one is rushed, and everything can get ironed out before the new owner goes live.
  
  
• We recommend that the new owner complete the New Merchant Account application at least 10 business days prior to the day that they take possession.
  
  
• If you are using card processing, we recommend granting the new owner access to the app at least 1 day prior to going live so that they can ensure that their terminal is configured.

Update Subscription Billing Information

1. Navigate to Left-hand Navigation: Admin » Manage Gingr Subscription. 
   
   
2. Update credit card information.

Related Resources

• Sell Your Business Process
• Notify Gingr of Sale How-To
• Apply for a New Merchant Account Reference
• Grant Access to New Owner How-To
• Update Merchant Account ID How-To