Update Merchant Account ID (How-To)

If using our integrated credit card processing, once the business is turned over the new owner will need to update the payment processing information with their new merchant ID number. 

Important: The new owner's merchant ID must be updated here in order for payments to be deposited to the correct bank account.

 

Before You Begin

  • We will not give access to anyone without your written notice.

  • We recommend that you contact us at least 2 weeks before the effective date so that no one is rushed, and everything can get ironed out before the new owner goes live.

  • We recommend that the new owner complete the New Merchant Account application at least 10 business days prior to the day that they take possession.

  • If you are using card processing, we recommend granting the new owner access to the app at least 1 day prior to going live so that they can ensure that their terminal is configured.

 

Update Merchant Account ID

  1. Navigate to to Left-hand Navigation: Admin » Credit Card Processing.

  2. Locate the Payment Processor section.

  3. Select the edit pencil icon for CardConnect.



  4. Enter the new merchant ID. 

 

Next Steps

Proceed to Update Subscription Billing Information.

 

Related Resources

 

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