If using our integrated credit card processing, once the business is turned over the new owner will need to update the payment processing information with their new merchant ID number.
Important: The new owner's merchant ID must be updated here in order for payments to be deposited to the correct bank account.
Before You Begin
- We will not give access to anyone without your written notice.
- We recommend that you contact us at least 2 weeks before the effective date so that no one is rushed, and everything can get ironed out before the new owner goes live.
- We recommend that the new owner complete the New Merchant Account application at least 10 business days prior to the day that they take possession.
- If you are using card processing, we recommend granting the new owner access to the app at least 1 day prior to going live so that they can ensure that their terminal is configured.
Update Merchant Account ID
- Navigate to to Left-hand Navigation: Admin » Credit Card Processing.
- Locate the Payment Processor section.
- Select the edit pencil icon for CardConnect.
- Enter the new merchant ID.
Next Steps
Proceed to Update Subscription Billing Information.
Related Resources
- Sell Your Business Process
- Notify Gingr of Sale How-To
- Apply for a New Merchant Account Reference
- Grant Access to New Owner How-To
- Update Subscription Billing Information How-To
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