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To protect the security of your account, it's important that you let us know who will be taking over and when they will be doing so.
Before You Begin
- We will not give access to anyone without your written notice.
- We recommend that you contact us at least 2 weeks before the effective date so that no one is rushed, and everything can get ironed out before the new owner goes live.
Notify Gingr
- Confirm who will be taking over and when they will be doing so.
- Send these details to myaccount@gingrapp.com so that we can update our records.
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Who: The name and email address of the new owner.
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When: The effective date of the sale, or the date that they take possession.
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Who: The name and email address of the new owner.
- We will email you and the new owner with further instructions.
Next Steps
Proceed to Apply for a New Merchant Account.
Related Resources
- Sell Your Business Process
- Apply for a New Merchant Account Reference
- Grant Access to New Owner How-To
- Update Merchant Account ID How-To
- Update Subscription Billing Information How-To
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