Update Merchant Account ID (How-To)

Summary

If you use Gingr's integrated credit card processing, the new owner must update the payment processing information with their new merchant ID after the business changes hands.

Important: You must update the new owner's merchant ID here so payments go to the right bank account.

Before You Begin

  • Gingr will not give access to anyone without your written notice.
  • Contact Gingr at least 2 weeks before the effective date. This gives everyone time to work out details before the new owner goes live.
  • The new owner should complete the New Merchant Account application at least 10 business days before they take over.
  • If you use card processing, give the new owner access to the app at least 1 day before going live. This lets them confirm their terminal is set up.

Steps

  1. Go to Left-hand Navigation: Admin » Credit Card Processing.
  2. Find the Payment Processor section.
  3. Select the edit pencil icon for CardConnect.

    Payment processor settings interface

  4. Enter the new merchant ID.

Next Steps

Go to Update Subscription Billing Information.

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