Summary

Every time a pet is checked in and out, Gingr counts it as a reservation. You can change a reservation in several places. This helps if you need to change the dates, add additional services, or change the reservation type.

Notice: If the send edited reservation email setting is on, customers get an email that their reservation was edited.

Steps

Edit from the Dashboard

1. Go to the Checked-In section of your Dashboard.
2. Select the Actions menu next to the reservation.
3. Select Edit Reservation.

   

4. Make your changes.
5. Select Save.

Edit from the Animal or Owner Profile Page

1. Open the Animal or Owner page. Select their name anywhere in the app, or enter the name in the predictive Search box in the upper left of your app.

   

2. Select the Reservations tab.
3. Select the Actions menu next to the reservation.
4. Select Edit Booking Details.

   

5. Make your changes.
6. Select Save.

Edit from the Reservation Details Page

1. Open the details page of the reservation in one of two ways:
   • In the Checked In, Expected Today, or Going Home Today section of the Dashboard, find the reservation, select the Actions menu, then select View Reservation Details.

     

   • In the same Dashboard sections, find the reservation and select the reservation type.

     

2. Select Edit.

   

3. Make your changes.
4. Select Save.

Edit from the Calendar Details Page

The Calendar Details page lists all reservations on the calendar for that day. Reservations show the color of the Reservation Type on the first day of the animal's reservation.

1. Open the Calendar Details page in one of two ways:
   • Select the date button in the check-in details widget.

     

   • Select any item on a specific day in the Facility Calendar.

     

2. Select the Actions menu next to the reservation.
3. Select Edit Booking Details.

   

4. Make your changes.
5. Select Save.

Related Articles

• Manage Reservations Topic Outline
• Edit a Reservation Before Check-In How-To
• Cancel a Reservation or Appointment How-To