Summary

In Gingr, every time a pet checks in and out, that is a reservation. You can change reservations in several places in Gingr. This helps if you need to change the reservation dates, add services, or change the reservation type.

Notice: If send edited reservation email is on, your customers get an email that their reservation was edited.

Steps

Edit a Reservation from the Requested Section

1. Go to the Requested section.
2. Select the Actions Dropdown Menu next to the reservation you want to edit.
3. Select Edit Reservation.

   

4. Make your changes.
5. Select Save.

Edit a Reservation from the Expected Today Section

1. Go to the Expected Today section.
2. Select the Actions Dropdown Menu next to the reservation you want to edit.
3. Select Edit Booking Details.

   

4. Make your changes.
5. Select Save.

Edit a Reservation from the Animal's Profile Page

1. Open the Animal's Profile page. Search for the animal in the top left search bar, or select the animal's name on the Dashboard.
2. Select the Actions Dropdown Menu next to the reservation you want to edit.
3. Select Edit Booking Details.

   

4. Make your changes.
5. Select Save.

Edit a Reservation from the Calendar Details Page

The Calendar Details page lists all reservations on the calendar for that day. A reservation shows the color for its Reservation Type on the first day of the animal's reservation.

1. Open the Calendar Details page in one of these ways:
   • Select the date button in the check-in details widget.

     

   • Select any item on a specific day in the Facility Calendar.

     

2. Select the Actions Dropdown Menu next to the reservation you want to edit.
3. Select Edit Booking Details.

   

4. Make your changes.
5. Select Save.

Related Articles

• Manage Reservations Topic Outline
• Cancel a Reservation or Appointment How-To
• Bulk Cancel Reservations How-To