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Edit a Reservation Before Check-In (How-To)

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Within Gingr, every time a pet is checked in and out, this is considered a reservation. There are several different places in Gingr where you can amend reservations. This is helpful if you need to change the reservation dates, add additioinal services, or change the reservation type completely.

Notice:  If the send edited reservation email is turned on, your customers will receive an email letting them know that their reservation has been edited.

 

Edit a Reservation From the Requested Section

  1. Navigate to the Requested section.

  2. Select the Actions Dropdown Menu next to the reservation you wish to edit.

  3. Select Edit Reservation.


  4. Make any needed changes.

  5. Save.

Edit a Reservation From the Expected Today Section

  1. Navigate to the Expected Today section.

  2. Select the Actions Dropdown Menu next to the reservation you wish to edit.

  3. Select Edit Booking Details.


  4. Make any needed changes.
  5. Save.

 

Edit a Reservation From the Animal's Profile Page

  1. Navigate to the Animal's Profile page.

    • Search for the animal in the top left search bar or select the Animal's name from the Dashboard.

  2. Select the Actions Dropdown Menu next to the reservation you wish to edit.

  3. Select Edit Booking Details.


  4. Make any needed changes.

  5. Save.


Edit a Reservation From the Calendar Details Page

The Calendar Details page will give you a list of all reservations that are on the calendar for that day. Reservations will show the designated color for the Reservation Type when this is the animal's first day of their reservation. 

  1. Navigate to the Calendar Details page.
     
    • Click on the date button within the check-in details widget.
    • Click on any item on a specific day within the Facility Calendar.
  2. Select the Actions Dropdown Menu next to the reservation you wish to edit.

  3. Select Edit Booking Details.

  4. Make any needed changes.

  5. Save.

Related Resources

 

 

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