Summary

You may need to cancel many reservations at once. Canceling in bulk is much faster than canceling one by one.

If any reservation has deposits, you must forfeit or refund them. See Reservation Deposits.

Before You Begin

Warning: Make sure all reservation types are listed under the Reservation Cancellation Email template. Make sure the template is on. Go to Left-Navigation: Admin » System Email. If you skip this, some pet parents may not get cancellation emails. See System Email.

Steps

1. Go to Left-Navigation: Reports & More » Reports » Reservations by Date Range report.
2. Enter the date range.
3. Select the Reservation Type.
4. Select Generate Report.
5. Check the box next to each reservation you want to cancel. A cancel button shows at the top.

   

6. Select the cancel button.

   

Related Articles

• Manage Reservations Topic Outline
• How to Cancel a Reservation or Appointment How-To
• Change Cancellation Reason on a Reservation How-To