Change Cancellation Reason (How-To)

Article Details

Summary

This article shows you how to change the cancellation reason on a reservation that is already canceled.

Steps

  1. Go to the Animal or Owner Profile.

  2. Find the cancelled reservation.

  3. Select the Action Dropdown Menu.

  4. Select View Reservation Details.

  5. Change the Cancellation Reason in the dropdown menu.
    The Cancellation Reason dropdown menu with Covid 19 selected.

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