Summary

If a wait-listed reservation is not canceled or accepted before its start date, Gingr cancels it for you. If the automated email is set up, Gingr emails the customer when their reservation is canceled this way.

What This Does

In Reservation Cancellation Reasons, you can pick a single cancellation reason for system-canceled wait list reservations. Gingr created a default cancellation reason for you. You may want to edit the email text customers get when a reservation is canceled for this reason.

Where to Find It

Go to Left-hand Navigation: Admin » Cancellation Reasons » Wait List Automatic Cancellation.

Related Articles

• Waitlist Topic Outline
• Manage the Waitlist Reference
• Waitlist Settings Field Guide Reference