Summary

The Waitlist lets you take back-up reservations and appointments for busy days. When space opens, you can accept the waitlisted reservations. This article covers the business side of the Waitlist.

What This Does

Before You Begin

You can set user groups to get a notification when a reservation is added to the waitlist and when a spot opens. To turn on these notifications:

1. Go to Left-hand Navigation: Reports & More » Groups.
2. Turn on Notification: Reservation Added to Wait List.
3. Turn on Notification: Opening For Wait List.

These permissions can apply to one location only, which is the location of the reservation. They can also be global. With a global permission, a notification shows at all locations when a reservation joins the waitlist or a spot opens.

Topics

• View the Waitlist How-To
• Add Reservations to the Waitlist How-To
• Manage the Waitlist Reference
• Waitlist Automatic Cancellation Reference
• Waitlist Settings Field Guide Reference