Appointment Scheduling 2.0 (Topic Outline)

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Summary

Appointments are reservation types, such as grooming, transportation, tours, or private training, that a customer books for a specific time with a specific specialist. This article covers the redesigned New Appointment page.

What This Does

Gingr redesigned the New Appointment page in June 2022. The new version is opt-in for a period of time. Any Admin user can turn it on. Select Use New Version in the upper right of the page. Admins can switch between the legacy and new versions. Select Use Old Version or Use New Version in the upper right.

Important: When an Admin turns on the new version, the workflow changes for all users in the app, at all locations.

Most of the business-side functions of the New Appointment page also work on the customer-facing page. But customers cannot see how many slots are booked or open for a specialist on a date. They see only whether there is availability. They also cannot see how many appointments are booked on that date, or their pet's grooming notes or appointment history.

Where to Find It

Go to the New Appointment page in Gingr.

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