Appointments are any reservation type (such as grooming, transportation, tours, or private training) that a customer can book for a specific time with a specific specialist. 

The New Appointment page was redesigned in June 2022 and is an opt-in experience for a period of time. Any Admin users in your Gingr app can enable the new version by selecting the 'Use New Version' button at the top right of the page. Admins can optionally switch between the legacy and redesigned versions by clicking on the "Use Old Version" or "Use New Version" button in the top right corner of the New Appointment page. 

Important:  Please be aware that once the new version is enabled by an Admin, this will update the workflow for all users within the app, across all locations.

Much of the functionality for the New Appointment page on the business side is copied over to the customer-facing page, however, customers cannot see how many slots are booked or available for any specialist on any given date. They will only see whether there is availability. They also cannot see how many appointments are booked on that date, nor their pet's grooming notes or appointment history.

Topics

• Get Started with the New Appointment Page Reference
• Create an Appointment from the New Appointment Page How-To
• Create Appointments for Multiple Pets from the Same Family How-To
• Reschedule an Appointment How-To
• Create a Recurring Appointment How-To
• Override Appointment Capacity Reference