Customize Email Templates (How-To)

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Customize Email Templates

There are several Email templates that can be sent from Gingr either automatically or at will by a user with the appropriate group permissions. These templates can be customized by navigating to Left-hand Navigation: Admin ยป System Email.

  1. Locate the email template you want to edit and click the Pencil icon.



  2. Input the Reservation Type(s) for which you would like this email to be sent. If a Reservation Type isn't listed here then emails will not go out to customers who have made reservations of that type.



  3. Edit/write the text of this email and input allowable variables. Use the Field Guide below to learn what each variable means.



  4. Optionally, enter custom text to display in the email template's {action_url} button. If no text is entered here, the system will use the app's default text for the button. You can find each email template's button default text in the below table, in the row for {action_url}.

  5. Click the Save button.

 

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