Add Custom Text to Reservation Email Templates (How-To)

Article Details

Summary

You can add custom text for a reservation type, then use the {reservation_type_custom_text} variable to put that text in an email template.

Steps

  1. Go to Left-hand Navigation: Admin » Reservation Types and Services Configuration.
  2. Select the Booking Category.
  3. Select the Reservation Type, then select Edit Settings.

    Reservation types and services configuration page

  4. In the Communication Options settings, write the custom text you want to show in the email.

    Email custom text editor interface

  5. Save your changes.
  6. Go to Left-hand Navigation: Admin » System Email.
  7. Edit the email template where you want the text to show.
  8. Copy {reservation_type_custom_text} and paste it where you want the custom text to appear.

    Email template with variable placeholders.

The custom text now shows in the email when a customer books this reservation type.

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