Summary

Email Marketing Campaigns let you email many customers at once with facility alerts, updates, reminders, and special offers.

What This Does

You can send targeted messages to select owners. You can build recipient lists from many places in the app and edit who receives each campaign. You can design your own email or use a pre-made template. You can also schedule a campaign to send at a set date and time.

Helpful Hints

Important: Emojis do not show correctly in marketing emails and SMS right now. They show as "?". Do not use them until the Release Notes (under the ? icon in the app banner) say this is fixed.

• Only owner accounts with at least one active pet receive email campaigns.
• Give each campaign a unique name to avoid confusion.
• You can have more than one active, unsent campaign queued to send.
• Every marketing email must have an opt-out link, as federal law requires.
• You cannot change the recipient list on a campaign with 1,000 or more recipients.
• Do not use images that hold the main text of an email campaign. Email servers often mark these as spam. Customers' inboxes may also not load images.
• Gingr also has SMS campaigns. See SMS Marketing Campaigns.

Topics

• Create a Marketing Campaign How-To
• Add an Unsubscribe Link to a Campaign How-To
• Attach a PDF to a Campaign How-To
• Send a Marketing Campaign How-To
• Duplicate a Marketing Campaign How-To
• View Campaign History How-To
• Export Recipient List How-To
• Export and Import Email Campaign Templates Between Gingr Applications How-To