Article Details
Issue
I think my firewall is blocking something.
Solution
In this example, we'll use Google Chrome to determine whether a firewall is blocking a resource Gingr uses.
We'll use the example of the Address Autocomplete functionality not working and how to identify and resolve the issue.
- Open Google Chrome.
- Navigate to your Gingr app and log in.
- Open Chrome's Developer Tools. This can be done by right clicking anywhere on the page, then Inspect.
- Navigate to the page that is giving you trouble.
- In Chrome's Developer Tools, navigate to the Console tab.
- This tab will list all network requests that failed.
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This indicates that requests fonts.googleapis.com and maps.googleapis.com failed. You'll want to allow requests to these 2 subdomains through your firewall.
Related Resources
- Gingr Support Topic Outline
- Contact Support How-To
- Support Guidelines Reference
- Disable and Clear Autofill in your Browser How-To
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