Summary

Part of Gingr does not work, and your firewall may be blocking a resource Gingr uses.

What Is Happening

This example uses Google Chrome. It shows how to find out whether a firewall is blocking a resource Gingr needs. The example is Address Autocomplete not working.

How to Fix It

1. Open Google Chrome.
2. Go to your Gingr app and log in.
3. Open Chrome's Developer Tools. Right-click anywhere on the page, then select Inspect.
4. Go to the page that gives you trouble.
5. In Developer Tools, select the Console tab.
6. The tab lists all network requests that failed.

   

7. In this example, requests to fonts.googleapis.com and maps.googleapis.com failed. Allow requests to these 2 subdomains through your firewall.

Related Articles

• Gingr Support Topic Outline
• Contact Support How-To
• How to Disable and Clear Autofill Info in Your Browser How-To