Article Details
Summary
Most browsers can fill out forms for you. This saves time in many cases. It can cause problems when you edit owner or animal profiles in Gingr. This article shows how to clear and turn off autofill in the three most common browsers.
Important: Google Chrome is the only supported browser for Gingr.
Before You Begin
Have your Gingr login information ready. If you cannot remember your password, reset it from the login screen.
Steps
Google Chrome
In Chrome, turn off autofill data and clear it.
Turn Off Autofill in Chrome
- Select the Chrome menu icon, the three lines at the top right of the screen.
- Select Settings.
- At the bottom of the page, select Show advanced Settings.
- In the Passwords and Forms section, uncheck Enable Autofill to fill out web forms in a single click.
Clear Autofill Data in Chrome
Notice: This also clears other passwords you stored for other sites.
- Select the Chrome menu icon.
- Select Tools.
- Select Clear browsing data.
- At the top, choose the beginning of time to clear all saved data.
- Check Clear saved Autofill form data.
- Select Clear browsing data.
This can take some time, depending on how often you clear your browsing history.
Firefox
Turn Off Autofill in Firefox
- Select the Firefox menu icon, the three lines at the top right of the screen.
- Select Preferences.
- Choose Privacy.
- In the History section, set Firefox will to Use custom settings for history.
- Uncheck Remember search and form history.
- Select OK.
Clear Autofill Data in Firefox
Notice: This also clears other passwords you stored for other sites.
- Select the Firefox menu icon.
- Select History.
- Select Clear recent History.
- In the Time Range to Clear drop-down, choose Everything.
- Select the arrow next to Details to show a list of items to clear.
- Check Form & Search History.
- Select Clear Now.
This can take some time, depending on how often you clear your browsing history.
Safari
Turn Off Autofill in Safari
- Select the Safari menu at the top of the screen.
- Select Preferences.
- Choose AutoFill.
- Uncheck User name and passwords.
- Select Done.
Clear Autofill Data in Safari
- Select the Safari menu at the top of the screen.
- Select Preferences.
- Choose AutoFill.
- Next to User name and passwords, select Edit.
- Enter your computer password.
- Search for Gingr.
- Select each Gingr entry.
- Select Remove for each Gingr entry.
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- Contact Support How-To
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