Delete or Disable a Membership Type (How-To)

Article Details

Summary

This article shows how to disable a membership type so new members cannot buy it, or delete it from the Manage Memberships admin page.

Steps

Disable a Membership

Disable a membership if it should no longer be available for new enrollment.

  1. Open the Manage Memberships admin page.
  2. Edit the membership.
  3. Toggle off Status. New members cannot buy this membership. It keeps auto-renewing for pet parents who are already enrolled.

    The Manage Memberships admin page with the option to edit a membership.

    The membership edit window with the Status toggle.

Delete a Membership

Delete a membership if it should no longer be on the Manage Memberships admin page.

  1. Open the Manage Memberships admin page.
  2. Select the red trashcan button for the membership.

    The red trashcan button next to a membership on the Manage Memberships page.

You cannot delete a membership type if pet parents have active memberships of that type.

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